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Intelligent Health Systems
2251 San Diego Ave, Suite A-141
San Diego, CA 92110
Phone: 619.243.8300
Fax: 619.241.7724
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Support
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 Intelligent Health Systems takes pride in offering help desk support and delivering client service solutions for our clinical and financial software on a 24x7 basis year round. Our professional Client Support Analysts average over 10 years of customer service support with IHS. And, customer service doesn't just mean answering your questions. Our service solution delivery processes are set up to identify and evaluate each call, especially when the service issue is a recurring one.
With this focus, our Client Support Analysts often are deployed to a customer site for user training based on a mutually agreed upon agenda between IHS and the client. In addition, our Client Support Analysts are available for customer audits, at the customer's request, to identify areas where hospital management is concerned that our software capabilities are not being fully utilized to its maximum potential. We strive not just to identify areas where additional customer focus is required, but to explain and illustrate any impact on hospital operations and cash flow.
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